At Shop Disco Cowboy’s Hat, we understand that sometimes plans change. Please read our cancellation policy carefully before placing an order.

Order Cancellation

You may request to cancel your order within 24 hours of placing it, as long as the order has not yet been processed or shipped.

Once an order has been processed or shipped, it cannot be canceled.

How to Cancel an Order

To request a cancellation, please contact us as soon as possible using the details below and include your order number:

📞 Phone: (505) 378-5296
📧 Email: shopdiscocowboyshat@gmail.com

Refunds for Canceled Orders

If your cancellation request is approved, a refund will be issued to your original payment method. Please allow 5–7 business days for the refund to reflect in your account, depending on your payment provider.

Non-Cancelable Orders

Orders that have already been shipped or are in transit are not eligible for cancellation. Special or customized orders, if any, may also be non-cancelable.

Changes to Orders

If you need to change your order details, please contact us immediately. We will try our best to help, but changes are not guaranteed once processing has started.

Policy Updates

We reserve the right to update or modify this Cancellation Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding cancellations, feel free to reach out to us:

Shop Disco Cowboy’s Hat
📞 (505) 378-5296
📧 shopdiscocowboyshat@gmail.com